Security sites recommend your password be changed every days. How do I change my password and Customer ID? As you select a new password or Customer ID, please refer to the guidelines above. My Account Information How is my financial information protected? Protecting the privacy and security of your confidential financial information is a top priority. Online Banking uses security levels with end-to-end encryption. To gain a greater level of protection, we recommend changing your Customer ID and Password on a regular basis.
Only you should know your private Customer ID and password, so you can help protect your data. How frequently is my account information updated? Your pending transactions are updated in real time. Your account information "Account Detail" and "Current Balance" is updated every business day from the transactions that have cleared your account the previous day.
Your "Available Balance" is the portion of your balance that is immediately available for use. How do I sign up for paperless statements or change my statement option?
Paper Statement — Fees may apply for Paper Statements. What kind of accounts can I view with Online Banking? If you have already activated Small Business Online Banking, you may be able to see your personal and small business accounts together.
Some restrictions apply, please see Small Business Online Banking for more details. Note: Only checking accounts are eligible for Online Bill Pay. You may be able to view your business and personal accounts in the same place. How do I change my email or mailing address? You may change your email address, mailing address and phone number in the "My Profile" section of "Customer Service" inside of Online Banking.
You'll need to change your email address in Online Bill Pay as well. How do I get a copy of a check or statement? Both checks and statements are available in Online Banking. Then, click "Front of Check" or "Back of Check". To view statements dated further back, in the "Accounts" section of Online Banking, go to "Statements". Click on the dropdown menus to select the Account and the Statement Period you wish to see, then select the statement you wish to view. Online Banking - Methods of Access What are the two methods of access?
We offer Online Banking through the Internet at www. What do I need to be able to access Online Banking through the Internet? As long as you have access to a computer with Internet access and a browser that supports bit encryption, you may do your banking with Commerce through the Internet. What personal financial management software can I use with Online Banking? I use PFM software to manage my personal finances.
May I still use free Online Banking through the Internet? Yes, if you would like to use both Online Banking through your PFM software and Online Banking through the Internet, you will need to enroll for each method of access. Applicable fees will apply. Online Bill Pay, however, is only available through one method of access per customer.
Yes, if you're a Small Business checking customer, simply sign up for Small Business Online Banking and you may be able to see your business and personal accounts in the same place. Are there limits to the types of transfers I can do with Online Banking? You may transfer funds between personal checking, savings and money market accounts. You may also transfer funds from a personal deposit account to a Commerce personal loan, credit card or Ready Line of Credit to make a payment.
In addition, you may transfer funds from a Home Equity Line of Credit to a personal deposit account. If your account is a limited transaction account regular savings or money market account certain limitations may apply. For more information, please refer to the Online Banking Terms and Conditions and the Deposit Agreement applicable to your account. How much transaction history can I view online?
You can view 6 months of deposit account transaction history with the ability to purchase up to 12 or 24 months, and 12 months of history for other account types. What time of day do transfers occur? When is the latest time I can change or cancel a transfer? If you make an immediate transfer between deposit accounts or to a personal loan or line of credit, it will happen immediately as long as it's before 7 p. CT on a Business Day. If you are transferring to a Small Business loan or line of credit, the cut off time is 4 p.
Federal Reserve holidays are not included. You may only change or cancel the transfer before it has been confirmed. Requests to transfer funds to a Commerce credit card account received on a Business Day before 7 p. If you schedule a transfer to occur at a later date, the transfer will be made at 7 p. CT on the business day that is scheduled to happen. You may change or cancel a future scheduled transfer up to the cutoff time listed above.
See our Online Banking Terms and Conditions for full details. Is there a way to save my account information to my computer? You may export your transactions to a file, from the "Transaction Download" screens. Choose "Accounts" then "Download Transactions". You may select Money.
QFX or Comma Separated. You can pay almost anyone in the United States, from your cell phone provider to the babysitter. Note: You may not make a payment of alimony, maintenance, child support, taxes or other governmental fees or court directed payments through the service. Here are the top 21 reasons why it's worth making the switch. By Daria Uhlig. A free checking account can help you keep more of your money. Learn about the best options for free checking with no minimum balance and no monthly fees.
By Allison Hache. Knowing the right way to write a check can help you avoid payment issues and costly mistakes. Follow this guide to learn how to write a check correctly. By Karen Doyle. Setting up direct deposit at Bank of America is simple. What Is a Money Order? By Joel Anderson. While it would be nice to have one form of payment for everything, it's not always so convenient. Sometimes the person you're paying doesn't want the liability of paper money, or it's important to Toggle navigation Back.
Sending you timely financial stories that you can bank on. Please enter an email. Please enter a valid email address. There was an unknown error. Please try again later. TD Bank. Cutoff time is 8 p. EST on a business day; funds generally credited on the following business day when you make a mobile deposit; With TD FastFunds, eligible checks are deposited and available within the same day.
Wells Fargo. With PNC Express Funds, you can have full access to the entire amount of an eligible deposited check immediately.
Funds will be available the following business day after the deposit if you make the deposit before the cut-off time. Capital One. Generally, deposits, including checks, made to the following accounts are available the next business day: Essential Checking and Savings, Checking, Total Control Checking, Money and Confidence Savings Accounts.
If you deposit a check at a branch before it closes or at an ATM or using a mobile device through QuickDeposit before 11 p. EST, it will generally be available the next business day.
Bank of America. Same-day credit if the deposit is made by 9 p. Eastern time or 8 p. Can I make multiple payments in one Online Banking request? Contact Us Still have a question? Take a look at your contact options. Check the directory View now contact us options Check the directory.
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